refuel

Draft: not yet in force

Still to be filled in: Company legal name, Registered address, City for disputes, Contact email, Customer care phone, Grievance officer, Effective date. Have it reviewed by a lawyer before launch.

Legal

Delivery policy

Effective [Effective date]

Where we deliver

Each partner kitchen delivers to the PIN codes it serves. Enter your PIN code in the app and you'll only see kitchens that deliver to you. We deliver within India only.

How long it takes

Your order screen shows an estimated arrival time: the kitchen's preparation time plus about 25 minutes for the ride. You can follow each step there: accepted, preparing, ready, on its way, delivered. Busy times, weather and traffic can cause delays.

What it costs

Delivery costs ₹30. It's free when your order comes to ₹400 or more after any gym-code discount. The fee is shown before you place the order.

Who delivers

Orders are delivered by the kitchen's own delivery staff or a delivery partner the kitchen uses. If you pay on delivery, pay the rider the amount shown in the app, by cash or UPI.

If you can't be reached

Keep your phone with you around the estimated time. Food can't be stored or re-delivered, so if the rider can't reach you at the address given, contact support straight away from the order screen.

Damaged or missing items

See our refund and cancellation policy.