refuel

Draft: not yet in force

Still to be filled in: Company legal name, Registered address, City for disputes, Contact email, Customer care phone, Grievance officer, Effective date. Have it reviewed by a lawyer before launch.

Legal

Contact us

Effective [Effective date]

Help with an order or your account

The fastest way is the Support screen in the app (Me → Support): we see your order straight away. You can also email [Contact email] or call [Customer care phone].

Company

[Company legal name]
[Registered address]

Grievance officer

For complaints about an order, a payment or your personal data: [Grievance officer], [Contact email]. We acknowledge complaints within 48 hours and aim to resolve them within one month.

Gyms and kitchens

Want to partner with Refuel? Apply on our website and we'll be in touch.